We allow returns of any item, in new and unused condition with original packaging, within 30-days of receiving the item for a refund or exchange. Absolutely NO returns or exchanges allowed on products that have been used, installed, mounted, or missing components. All returns must be accompanied by a Return Merchandise Authorization (RMA) number which can be obtained by contacting us. Any products returned without a Return Merchandise Authorization (RMA) number will be refused. Please contact us in the event you're not satisfied with your purchase as we are more than happy to work with you to ensure a positive experience.